QUALIFICATIONS:
- Medical Terminology
- Accounts Payable
- HIPAA
- Medical Records
- Accounts Receivable
- Insurance Verification
- Microsoft Office
- Collections
- Insurance Billing
- Customer Service
- Appointment Setting
- Insurance Appeals
PROFESSIONAL EXPERIENCE*
TriHealth – Cincinnati, OH - July 2008 – present
Birth Records Clerk/Data Entry
Protect the security of patients' medical records to ensure that confidentiality is maintained
Enter data such as demographic characteristics, results of procedures & treatment into computer database
Review records for completeness, accuracy and compliance with regulations
Compile/maintain patients’ medical records to document condition/treatment and to provide data for research and care improvement efforts
Provide patients with necessary documentation for verification of birth
Customer service via phone, email and face-to-face
Process Improvement with focus on patient relations
Quast Orthodontics -- Crestview Hills, KY - October 2004 -- August 2010
Account Manager/Insurance Specialist
File and follow up on dental/medical claims with the insurance companies
Post payments to patients’ accounts and bill patients for balances due after insurance payments or denials. Process employee timecards and payroll
Resolve/clarify codes and diagnoses with conflicting, missing, or unclear information by consulting with Doctors or practice manager to get additional information
Proficient in computer operation systems to run reports, input billing information, and electronically file claims
Appointment scheduling/customer service
*Since I have been at my current workplace for so many years, I chose to not list summer jobs as they are no longer pertinent to my current objective.
- Medical Terminology
- Accounts Payable
- HIPAA
- Medical Records
- Accounts Receivable
- Insurance Verification
- Microsoft Office
- Collections
- Insurance Billing
- Customer Service
- Appointment Setting
- Insurance Appeals
PROFESSIONAL EXPERIENCE*
TriHealth – Cincinnati, OH - July 2008 – present
Birth Records Clerk/Data Entry
Protect the security of patients' medical records to ensure that confidentiality is maintained
Enter data such as demographic characteristics, results of procedures & treatment into computer database
Review records for completeness, accuracy and compliance with regulations
Compile/maintain patients’ medical records to document condition/treatment and to provide data for research and care improvement efforts
Provide patients with necessary documentation for verification of birth
Customer service via phone, email and face-to-face
Process Improvement with focus on patient relations
Quast Orthodontics -- Crestview Hills, KY - October 2004 -- August 2010
Account Manager/Insurance Specialist
File and follow up on dental/medical claims with the insurance companies
Post payments to patients’ accounts and bill patients for balances due after insurance payments or denials. Process employee timecards and payroll
Resolve/clarify codes and diagnoses with conflicting, missing, or unclear information by consulting with Doctors or practice manager to get additional information
Proficient in computer operation systems to run reports, input billing information, and electronically file claims
Appointment scheduling/customer service
*Since I have been at my current workplace for so many years, I chose to not list summer jobs as they are no longer pertinent to my current objective.